Passport to Partnership
with Sociaco in Costa Rica

Founded in 1981, Sociaco is a full licensed cargo, bonded trucking and customs clearance agent located in Costa Rica.

Christine Nicholson, corporate public relations coordinator for AIT, recently conducted an interview with Ricardo Murillo, cargo and international sales director for Sociaco.

Nicholson: Describe the size and scope of Sociaco. How does your company differentiate itself from the competition?

Murillo: Sociaco is currently the third largest Costa Rican Customs broker with almost 30 years in the market. With a staff of 112 employees, we have 6 offices strategically located at the most important Customs points in the region: Costa Rica, Guatemala, El Salvador, Honduras and Nicaragua.

Nicholson: How does your company differentiate itself from the competition?

Murillo: I can highlight a few things that make us stand out above the rest: first and foremost, our owners are fully licensed customs brokers, each with more than 35 years in the business. They directly manage and run the daily activities of our business, both operational as well as administrative.

Secondly, we are fully focused on providing personalized and high quality service. When a customer calls, we do whatever is necessary to get the job done, no matter what time it is.

Lastly, our employees are fully committed to this company and they act as an extension of our owners. They make Sociaco the success it is today.

Nicholson: What specific services and/or vertical markets does Sociaco specialize in?

Murillo: As brokers and cargo agents, we are able to cover all logistics needs - air, sea, trucking, insurance, storage, charters, project cargo, dangerous goods, Customs clearance and much more.

Customs is our specialty, but much more than that, we can be a logistics advisor in international trade to our customers. We have extensive experience in all type of goods, such as the chemical industries, machineries, medical, electronic, textile, perishable, hotels and construction.

The only two commodities our company does not handle are used cars and personal effects.

Nicholson: How do you measure the value of your global partnerships?

Murillo: We make it simple: service. Besides building a cold commercial relationship, we focus on building real friends and partners committed to our industry needs.

Nicholson: Aside from people, what is the critical factor involved in supporting the link between global partners?

Murillo: After people, technology is the key element to developing our joint responsibilities, integrating the global supply chain and facilitating the communication link between two partners. Technology enables us to perform services based on our customer's demands.

To learn more about Sociaco,
please visit their web site:

www.sociaco.com

If you have any questions or comments regarding the Partner eNewsletter,
please contact Franco Lasagni, Managing Director International.